Designed to reward all customers for their purchases!

Welcome to our Rewards Program

Collect 1 point for every €1 spent and use your points towards future purchases.
Because your loyalty deserves to be rewarded!
Create an Account or Login
Check your points
Rewards Program

Earn, Manage and Redeem your Points!

Enrolling in the Trace 'n Chase Rewards Program is really simple! Just create or log into your account and proceed with your purchases that earn you Points.

Points are awarded for every euro spent and can be redeemed on any future purchases.

And guess what? You've been earning points all along! Every order you've ever placed has been converted into rewards already, just waiting in your account. 🤑

Unlock your Discount

Register and start earning Points with every purchase sitewide! Accumulate Points and redeem them on future purchases to make your shopping experience even more rewarding!
CREATE AN ACCOUNT OR LOGIN

Points History

Keep track of your total Points and explore a detailed log of your rewards earned and redeemed in the past. Redeem your Points whenever you’re ready!
CHECK YOUR POINTS

Claim your Reward

Ready to redeem? Turn your Points into a reward and apply it at checkout in just a few clicks. Fast, simple, and made for our community.
REDEEM YOUR POINTS

Frequently Asked Questions

The Trace 'n Chase Rewards Program is our customer loyalty program designed to reward you for your purchases. For every €1 spent, you earn 1 point, which can be redeemed directly at checkout.

The Program is open to individuals who are at least 18 years old or the age of majority in their jurisdiction of residence, whichever is older. Membership is intended for personal use only and is limited to one (1) account per individual.

Eligible individuals may enroll by creating or logging into an account at tracenchase.com and accepting the PROGRAM'S TERMS & CONDITIONS. You will need to provide your full name, mailing address, email, date of birth, and create a password.

Points are simply earned by making purchases while logged in. 

You earn 1 Point for every €1 spent on eligible transactions, excluding federal, state, and local taxes, shipping charges, employee discounts.
We may also, at our sole discretion, provide additional Points in connection with certain transactions and promotions.
Additionally, customers with historical purchases prior to the program's launch will receive Points retroactively. There is no minimum purchase requirement to redeem Points!

You can redeem your Points directly at checkout. Simply enter the number of Points you wish to apply in the "Rewards Program" box, and the corresponding discount will be applied to your order total.

You can view your Points balance and redemption history through your account on tracenchase.com. Simply navigate to the "Rewards Balance" tab on the header, next to your shopping basket!

Points cannot be combined with other promotions or transferred between accounts.

Points cannot be exchanged for cash or used toward the purchase of gift certificates, charitable items, promotional value sets, sales tax, or shipping charges. Each redemption is linked to a single user account.

It may take up to 7 days for eligible purchases or actions to be reflected in your account. You may begin redeeming Points within 24 hours of them being credited.

Yes. Select products may be offered exclusively to Rewards Program members and will be available for purchase using Points only.

By joining the Program, you agree that you have read, understood, and accepted the PROGRAM'S TERMS & CONDITIONS, including any updates or modifications we may make. You also consent to receive Program-related communications from us and our partners.

Please refer to the PROGRAM'S TERMS & CONDITIONS for the full list of applicable terms and conditions.

The personal information collected in connection with the Program is governed by our PRIVACY POLICY.

Membership does not expire; however, Points will expire after eighteen (18) months of inactivity -defined as no Points earned- no qualifying purchases or actions, and no Points redemptions during that period.

Your membership may be revoked by Trace ‘n Chase, in its sole discretion, at any time. Any abuse of the Program; failure to follow any of these Terms; membership inactivity for more than eighteen (18) months; misrepresentation; or conduct that may be detrimental to Trace ‘n Chase or our interests may result in the revocation of your membership and make you ineligible for further participation in the Program. If, in Trace ‘n Chase’s sole discretion, we suspect fraud, misrepresentation, abuse, or violation of these Terms, we also have the right to take appropriate legal action.

If your membership is revoked, any Points in your account or available to you prior to such termination will automatically expire, and your access to the Program and its features will automatically terminate, in Trace ‘n Chase’s sole discretion.

Yes. Trace 'n Chase reserves the right to cancel, modify, or terminate the Program and/or its terms at any time without prior notice. This may impact the ability to earn or redeem Points. Any Points remaining at the time of termination will expire immediately.

To cancel your membership, contact Customer Service at support@tracenchase.com. Your email must specify your name, address, phone number, and email address associated with your account, and confirm that you wish to be removed from the Rewards Program. It may take up to 7 business days for your cancellation to complete.

If you cancel your membership, you forfeit any Points you may have earned that might otherwise have been available to you during your continued participation in the Rewards Program. If you wish to return to the Rewards Program after cancelling your membership, you will be required to join the Program again starting with no Points.

Terms & Conditions for Our Rewards Program